Wednesday, 10 June 2009

NO! O2 - I (might) hate you!

I love the iphone.  Yeah, I know, sad but true.  I purchased the first generation, and then the iphone3g when it came.  I also bought one for my wife.

I didn't mind paying the mega bucks as I knew that early adopters usually got the chance to upgrade to the next gen.  Not so with the iphone 3G S it appears, at least not according to <a href="http://www.phonesreview.co.uk/2009/06/09/o2-customers-furious-at-iphone-3g-s-upgrade-costs/">this link</a>.

Really?  Are O2 that short sighted - I won't be upgrading on principal (I don't really need the new model, just the new OS), so what incentive is there for me to spend mega bucks? 

O2 really need to understand that people like me don't mind spending money, we do mind not feeling special.  I just want to know that I am getting some sort of loyalty discount.

The <a href="http://shop.o2.co.uk/update/paymonth.html">pay monthly cost</a> has also increased - I pay ~£35/month and didn't pay for my handset, now for the same monthly cost I will need to spend an extra £184.98!!!  OK, the disk space has doubled, but I don't need any more disk space!

Sigh.

When the iphone came out it was exciting for two reasons:

 - it was a fantastic piece of kit in itself (both the hardware and OS).  It was a paradigm shift from a phone with a few extra apps to a mini computer with a phone
 - it set a new level for the competition

I would hope the competition has had time to react and respond with alternatives.  Maybe I will start checking them out.

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